I have to say I read all the reviews and I can't figure out some. Sean was my salesman and Joe was the finance guy and they were great. My wife and I looked at several bikes sat on many after that we spoke with Sean told him what we were interested in and not one time did he ask about money not one time did he pressure us in to look at something bigger or more expensive All he said was if y'all have any questions please ask. My wife and I are very familiar with motorcycles so we only had a couple of questions. When it came time to purchase the bike I said this is what I have and this is what I will pay Sean said let me get with Joe and not only did we get what we wanted but for less than we hoped. Our family appreciation extends to all of the people we have talked to at Coxs from the lady at the parts department who helped me make a decision on speaker and the girls at the apparel shop are wonderful. We thank you for the hospitality and continued contact on making are experience great

I want to send a big THANK YOU to Junior from the Service Dept. I broke down on I-77 with a flat tire. Junior from the service dept. stopped behind me and fixed the flat before AAA got there. I am a 70 year old disabled vet and was having to wait for AAA. Junior had me and my wife back on the road quick. If this is the kind of people that Cox HD has employed then I would recommend this dealership to everyone

sorry this is late, was heading home to Michigan from Myrtle Beach when engine light came on.

Called cox's told me to come in. When I arrived my bike was immediately taken in back for system check. Not only was the team there quick to respond but super friendly. I can say enough about how great me and my guests with me were treated. I think this is one of the best dealerships I have been too. I travel to many but I would definitely come back here. Thank you for all your help, support and commitment to getting me back on the road. We are all home safe.

Today I was at the dealership and spoke with Mike, (Service Advisor). I discussed with him a problem I am experiencing with my '08 Super Glide with my idol speed. In particular with the recent change brought about with cooling temps I discovered a problem with my engine killing when coming to a stop at a traffic light. Mike was able to properly diagnosis my problem simply by listening to my explanation. He explained to me how the probable source of this problem is no doubt a dysfunctional or bad sensor. I continue to be impressed with the knowledge and skill level of not only Mike, but also with Steven, who in the recent past when I paid a visit to have my '08 Super Glide serviced, made me feel comfortable and right at home. Also quite often when I visit the dealership I also enjoy greeting and talking with the sales ladies as I browse around!

Kudos to all and keep up the good work!

Thomas Batson

Great place to buy a new or used motorcycle the service is excellent I have bought two and it was a good experience

So one Saturday afternoon after normal business hours I stop by to take a peek through the window at the inventory. While observing the inventory I was spotted by Joe the general sales manager and Scott a sales associate and was invited in to look around. At the time I had no intentions on buying or purchasing but was just window shopping. I had in mind the bike I want; partly based on affordability but after being given such a good deal I purchased the Special model I really wanted over the entry-level model. I made a purchase that I didnt think I would be able to afford because of such a great deal. Thanks to Joe and Scott I may be a lifetime customer to Coxs Harley Davidson.

Once I made a personal contact at COX'S Harley Davidson facility, is when the fun started. Bruce Eanes sales associate started showing me some really nice rides until he found the bike I wanted. Bruce worked hard to be sure the bike fit me and me it. He introduced me to Joe the sales manager and together, they worked out a good deal for me. All the ladies in accessories and apparel were so friendly and helpful as well and I never felt pushed or rushed, just helped. The folks at Cox's HD are not just like family they want you be their family. All the way to the purchase and then Jarred the finance manager worked out the financing to fit me.. This was a good experience for me and as Joe said this was going to be a smooth experience and he was right. Thanks to all for making me feel special. When they say " if you need us or have questions, call them or come in and they will help, " I know that part works too. I found out I'm a little rusty with my ridding skills, so now I'm enrolled in the safety and ridding coarse. I really love my new family. THANK YOU GUYS, NO JOKE!!

Very pleasant experience. The staff is surperb!! I would definitely recommend and come back for another purchase!!

I've always been a passenger and never a driver but I've always wanted to learn how to ride myself. Found the perfect bike which is a 2011 Sportster. I'm very short and my husband encouraged me to see if I could sit on it and hold it up. I could ! That set me on fire to own my own bike ! We purchased that bike a few days later and now, with the help of our awesome sales guy Archie, I'll be taking the class soon so I can get my license ! I'm so excited and Cox Harley Davidson has made my first bike purchase experience one I'll never forget ! Thank you to the entire staff at Cox Harley Davidson for making this such an awesome experience !

Special thanks to the staff at Cox Harley Davidson Rock Hill. I just purchased a 2017 Street Glide and the sales staff was great. Trace found the bike I was looking for and both Bart and Joe helped getting the paperwork complete. Amy is the parts department was great I wanted to make some changes on the lighting and wasn't sure what I needed. Amy answered all my questions and presented me with options and the all the information needed to make the right choice. Service department did a great job getting everything put on the bike before picking it up. The staff at Cox Harley Davidson are a wonderful group of people to deal with. Trace and Bart were able to take a bad Experience I had with another dealer and turn it into a positive experience. I drove 2 hours one way to do business with the Cox's and would do it again. I will continue doing business with them and already looking forward to my next purchase. I would recommend Cox's Harley Davidson to anyone looking to make a purchase on a new or used Harley.

Great Customer Service Experience!While traveling through South Carolina on I-77 South on vacation, I experienced a "pinch flat" which occurred after having a new tire, inner tube and rim band replaced from a Harley Davidson dealer in Morgantown WV. After my bike was towed to Cox's Rock Hill dealership, I met with them the next morning.Since I was a "traveler", the Service Advisor was kind enough to get my bike into their service area early for repair. As there was no actual damage to the tire, the tube and rim band were replaced. In about an hour, service was completed and I was back on the road! 1,100 miles later, and NO PINCH FLAT! Imagine that...They also have one of the best selections I've seen of reasonably priced Harley Davidson clothing and HD motorcycle accessories!

It was brought to my attention a few weeks ago that my friend had called Cox's from the side of the road because his battery had died. He asked for someone to bring a battery since he could not get to the store. After he called and talked to the service department, he was told he could not receive any help. Tyler Register took his lunch break early, and delivered the battery in person to my friend. Tyler made sure he was back on the road in no time! I think he should be recognized for him going above and beyond in his customer service! We appreciate you Tyler!

New 2017 Road Glide Special Purchase

I just wanted to take some time to give a shout out to Trace, Bart, Joe, and the entire Cox's team for the SUPERIOR sales and service I received when purchasing my new Road Glide Special. I brought my 2014 Street Glide Special ( also purchased from them) in on a trade. Trace really took the time to understand my concerns between moving to the Road Glide and even took my out for a test ride and explained all the differences between my Street Glide Special and the new Road Glide Special. From the new 107 engine to the transmission to the entire design, Trace expertly explained it all to me and made sure to address all of my questions. If you, or anyone you know is in the market for a Harley Davidson( new or used), I strongly urge you to consider stopping by and speaking to Trace VanGorden and the entire Cox's team. They will all make you feel welcome and part of the family! A top notch organization in my book.

Bought my first Harley this past Friday. 2016 Street Bob!Have to say have dealt with various types of dealerships in the past but have never had the great experience I had with Cox's.Everyone in that store treated me like royalty from Sales, Service, Parts, Finance and even the ladies in the accessories area.Big Ups to Joe for handling the deal and taking good care of me.Thanks to all for the great experience and the wonderful bike!

Just purchased a new Harley from Cox's Harley Davidson after purchasing two pre-owned bikes from this dealership. This dealership always makes you feel welcome and part of the Harley family.... they go the extra mile! I am a daily rider and my bike is my primary transportation. Thanks again to Trace in sales, Joe in finance, Shane in Service, Leila in Clothes, Alex,Levi, & Amy for keeping me on the road and providing a wonderful experience!

Sept 21 I was passing through your area on a trip when I had loss of power. I stopped and called your service dept. I explained my problem and requested a pick-up. Quickly I was picked up and carried to the service area. My bike was promptly loaded onto a service rack and a problem found. The mechanic explained the findings and what he needed to do. Within a couple hours of calling this dealership about my breakdown I was on the road again!

Coxs' HD should be very proud of their staff for the quick response and repair of a rider's bike while on a trip!

I along with the others in my group were impressed by the service, parts and sales staff willingness to help while we waited.Thanks again,

Troy

I've purchased many bikes and dealt with different dealerships and salesman. Archie was by far the best salesman I have ever dealt with. He truly treats his customers the way he would like to be treated. This is the best place to buy a bike.

Sold my 2013 Anniversary Super Glide Custom and wanted a 2016 silver and black Fatboy. Every dealer I called said that color Fatboy can not be had. I called Cox and spoke to Trace who said that he could order the bike and that it would take about 3 months to get in. No other dealer even suggested ordering it they just told me forget about that color. The bike arrived early and the service dept. did amazing job of putting all the accessories on the bike before i picked it up. Not only is Cox the only dealer who said that they could get the bike, they beat everybody's price by far. Trace was amazing and so was the whole experience at Cox. They have me sold. Sorry forgot to mention how great Shawn the parts manager was. He went above and beyond to make sure that I was happy.

Jut bought my first Harley, a 2015 Road King, and I absolutely love it. I had a great experience at Cox. My salesman, Trace VanGordon, listened to what I wanted and led me straight to the right bike for me. Parts had the accessories I wanted, and they were installed by the time I picked the bike up. My experience here was so good that I was compelled to share it with the owner of the automotive dealer group that I work for. I highly recommend this dealership to anyone looking for a new or used bike.

I bought my SG from Cox in 2012. What I like about the dealership is the friendliness of the staff. I walk in and folks remember me, even my name. The staff is always willing to go above and beyond to answer questions.I recently had a recurring problem with the security system/fob on my bike. The service manager, Rich kept me fully informed of the progress as well as the repair.When I go to the shop, I don't feel alienated nor rushed to buy anything. This is not the norm at most HD shops. This shop will always get my business.

Buying a bike from cox's Harley Davidson is and has always been a very good experience and the people that work treat you like family before and after the sale ! A+++++

Trading in my 2006 Ultra Classic and I got a better deal all over in the buying of the 2015 Ultra Classic Limited LOW! model. I recommend to anyone that I talk with who is interested in getting a new or used Harley that they go to Cox's before they make a deal with any other dealership.

Just Purchased a 2014 Fat Boy the experience was pretty much pain free and didn't tie up my whole Saturday, the sales and finance team was a pleasure to work with, I picked the bike I wanted, got approved and was out the door riding within a couple of hours. Cox's HD also made sure that at time of purchase they introduced me to all critical parts of their operation, service, parts, ass: It was a great experience. I have recommended Cox's to all my friends for their HD needs. Rob Smith

09/16/2014... I am a Truck Driver who just happen to be driving by and stop by to get a Tshirt and just look. As I walked up 1 bike caught my eye. A hard to find 2004 softail duce screaming eagle. I met Scott Bass the salesman who I must say is absolutely fantastic and I went ahead and bought a tshirt. Got in the truck and left and did not get 20 miles down the road and I was calling Scott to work a deal on the bike. After about 3 phone calls back and forth and about 80 miles later I told him SOLD. I dropped off my load and went and got my next load then drove 120 miles back to SC got 5 hrs sleep then my girlfriend and I drove her car 2 hrs to NC sign the papers and I now own a absolutely beautiful screaming eagle. Thank you Scott and to all the staff at Cox's Harley Davidson for a wonderful day at your dealership and and beautiful head turning bike.

I am a Truck Driver who just happen to be driving by and stop by to get a Tshirt and just look. As I walked up 1 bike caught my eye. A hard to find 2004 softail duce screaming eagle. I met Scott Bass the salesman who I must say is absolutely fantastic and I went ahead and bought a tshirt. Got in the truck and left and did not get 20 miles down the road and I was calling Scott to work a deal on the bike. After about 3 phone calls back and forth and about 80 miles later I told him SOLD. I dropped off my load and went and got my next load then drove 120 miles back to SC got 5 hrs sleep then my girlfriend and I drove her car 2 hrs to NC sign the papers and I now own a absolutely beautiful screaming eagle. Thank you Scott and to all the staff at Cox's Harley Davidson for a wonderful day at your dealership and and beautiful head turning bike.

Just purchased a 2014 street glide special, amber whiskey, called and looked at 7 different dealers. Im sure glad I gave this dealer a call, the whole department is super nice. Thanks Trace for giving me a darn great deal!!!!! People, Its worth a trip or call to save thousands. I promise you, you cant go wrong!! Ill be back! Thanks again Trace, u da man!! Wylie Ray

I'm new to the area & have been here for routine service a few times. Staff is fantastic, friendly, and take the time to answer any questions.

My purchase on 11/23/13 was excellant. I purchased my dream bike, a 2014 Streetglide Special. The sale staff, financing department, parts and service and Harley gear associates did a phenomenal job. I really appreciate them and the great service they provided.

Sincerely,

Randy McFalls Sr.

I recently purchased a pre-owned Harley Davidson Sportster Custom (XLC) from Cox's Harley Davidson in Rock Hill. My first Harley purchase was in 1988 and have owned a half dozen BMW twins since then. I came into the dealership just to see what Harley had to offer after my brother sent me a text of the Street Glide that he just purchased. I very impressed with the quality of the bikes being produced by the motor company. The technology that Harley has engineered into their bikes now rival the best in the world and the styling is truly American! I never felt pressured and the entire experience was truly a pleasure! Joe in Sales, Jamie in Finance and all the staff in Parts, Clothing, and Service welcomed us and made us feel at home. It was the best experience that I have ever had buying a vehicle of any type. It's great to be back again on a Harley-Davidson and the Platinum Service we received from the staff at Cox's Harley Davidson made the purchase extra special!! Thanks again!!!

Archie was the man that sold me my very first bike a few days ago and I absolutely love that man. Thank you so much for having such a quality person working for you. I am very happy with my new baby and I couldn't be happier with the experience I had at Cox's with Mr. Archie.

I've always been treated like a member of a family and not just another face in a crowed , they all go out of there way to help there customers .

I just would not buy anywhere else , I really do trust cox's Harley Davidson and would highly recommend them to anyone looking to be treated

Fairly with out the run around you get at a lot of places .

I recently purchased a 2013 super glide Anniversary edition (Sorry from Columbia due to convenience) and decided to make a trip to Cox's Harley of Rock Hill. Upon arrival I noticed that I forgot my wallet at home. Well while I was there I thought I would go in and look for items not available in Columbia. When I entered Trace VanGorden greeted me and I responded that I forgot my wallet, he responded where are you coming from and I said Columbia. His immediate response was if you need money for gas I will gladly help you out. I was in awe.... Wow I just walked in and this guy was willing to help me.. He didn't even know me. I could of been some crack head from the street. I am glad people are still like this and his act of kindness will not be forgotten. I went back out to check how much fuel I had left and the gauge said 129 miles. So I knew there was enough. What is great though is this guy had my back. (How Awesome). Your dealership just got a new customer. Also I want thank the beautiful blond (sorry forgot her name)for helping me look for the items I was concerned with. She was super friendly and knowledgeable on all items that I will be purchasing in the near future form your store. I have lead numerous Soldiers and know good leaders (Managers make a difference) on how a operation runs. Kudos to you and your staff..

I purchased my first Harley Davidson a 2008 Nightster. You could not ask for much better customer service then they presented. I would highly recommend anyone whos looking for a bike or anything to do with your Harley to visit Coxs in RockHill.

LOVE MY HARLEY.. THANKS ARCHIE!!!!!!!

Thanks to Trace and everyone at Cox's H-D for helping me get the BADDEST 2013 H-D Electra Glide Ultra Classic (FLHTCU). After doing a lot of research, I knew what to expect when it came time to buy and there were no surprises. Trace was so good about explaining pricing and options. He won my trust right away. It was a very comfortable buying process. At delivery, I appreciated meeting everyone at the dealership and the process. Trace was very good about explaining my bike , its features, and how to use them.I recommend Cox's H-D for anyone looking for a Harley! It will be the best buying experience you will ever have!

Had an amazing experience with cox harley davidson in rock hill i recently bought a 2004 heritage soft tail and was greeted with nice people and amazing service over all but i would like to thank everyone at coxs for being so nice to me and helping me purchase my first motorcycle thanks again everyone at cox harley davidson

The overall experience was great. Everyone is very helpful and made the whole process flow. The entire staff is awesome but especially want to thank Archie & Jamie. We love coming in the store.

the purchase process was awesome, the bike even more............thanks guys.

Went to Cox H/D to look at bikes and was greeted as soon as i walked in by Bart,he asked what i was looking for and walked me around telling me about each bike that i was intrested in. He then offered me a test ride on a new Electra-glide ultra limited(6 miles on it). Most Places wont hardly let you sit on one much less ride one. Rode it, came back with my wife rode it again. Met with Trace, talked about our options,came back the next day rode a 2009 Electra-glide ultra (10,000 miles on it.) Decided on it bought it. My hats off to Bart,Trace, Jamie in finance and the rest of the staff. Top notch people , they treat you well and no pressure to purchase. I hope they never change, if you treat people well they will return. Thanks guys i will be back for further parts and service. Bob from belmont

I was looking for a new motorcycle and I was very happy with the service from all employees at COX'S. I spended many times to check some mor dealer location in South Carolina but I don't foud the same frindly folks. It was easy for me to go back to this location and make my purchase.

Thanks again to all of you, you have made me to a very happy customer.

First visit today 05/19/2012,was able to look around without any hassles or stares,the women working in apparel were very courteous and friendly,they offered their assistance without being pushy,I felt very comfortable shopping at Cox's and plan to continue going their

Compared to all the other dealers I have visited Cox H-D has the best service in sales staff anywhere. I will recommend Cox to anyone wanting to buy a Harley, and I will be back for my next purchase. Thanks to Josh, Olivia, and Scott!!!

beautiful showroom, beautiful service dept, lots of inventory.

I recently took delivery on a 2006 Road King and couldn't be happier. The new dealership looks great and the entire staff is unbeatable. Thanks Jodi, Kenny, Olivia, Charlie, Sharon and Josh. You guy's rock! Your experience and input helped the whole process. I will definitely recommend Cox Harley Davidson of Rock Hill to anyone interested in purchasing a Harley.

I got a great deal on my RKC, however I waited to long to recieve my bike. I have been shopping for a motorcycle (RKC) for over an year and in that year, the sales department has improved a 100%. I do wish that bike accessories would be discounted for at least a year for new owners, speaking for myself, I am just now deciding what I would like to add to my bike.

I bought my 2006 Heritage Softail Classic on Dec. 5, 2005 and it took a certain amount of tire kicking and learning about Harleys. I was treated with patience and courtesy by Josh Hollandsworth and every question I asked was answered for me. The staff's enthusiasm for riding and Harley Davidson's made me feel welcome to joining in the fun. The whole process was awesome and I was treated, then and now, most excellently. If I called with a question after my purchase, the question was answered. When I need service or parts the staff know how to get it done for me. These people have become friends: Scott, Kenny, Josh and Sharon. I am glad to see them each time I go to Cox's and they know my bike as well (or better) than they know me!! I always recommend Cox's to anyone I hear talking about getting a bike. Even guys I know that want a road bike, I tell them that they need a Harley and they will be treated really well before, during and after buying a Harley there!

My son and I just purchased two new motorcycles from you, they are both in my son's name, Daniel Brian Carter. We have returned and purchased accesories (don't we all) from your parts and service. From the minute we first came in to your store the whole exsperince has been great, from your sales staff, the finance, to the parts and service I have been more than pleased. This is my son's first Harley and your staff made it very comfortable for him and I want to say a big THANKS to everyone at Cox's for a job well done. I will reccomend your dealership to everyone. Thanks again, Hazel Carter

I traded a 2005 super-glide,got a great deal,drove up from Cola,SC. Got a 2007 FLHTC ELECTRA Glide Classic,love the bike. The buying experience was great and very professional.

I purchased my 2007 Sportster 883 last week from Cox's. This is my first Harley and I love it! Everyone congratulated my on buying my first Harley! I would recommend Cox to anyone who wants a Harley! Thanks

I recently purchased an 07 Fatboy from your dealership. From the Salesman to the Service Dept. the experience was exceptional. A few days ago, the ECM on my bike failed and your Service Dept traveled 60 miles to my residence in Cowpens, SC to pick up the bike effecting repairs and delivering back to my home the following day. I have purchased several motorcycles and this is my third Harley-Davidson and I have never received this kind of service from any dealer or an after service shop. Your Staff should be commended as an example in Customer Service. Even though I am 60 miles away Cox's Harley Davidson in Rock Hill, SC will always be my dealer of choice. I would like to especially commend Bruce Chandler for his "Can-Do" attitude and recommend him to anyone who requires service on their Harley Davidson. Thanks Cox Harley Davidson of Rock Hill for OUTSTANDING Customer Service. Regards David and Kathy Luttrell 140 Cherokee Spur Cowpens, SC 29330 (864) 488-0805

My girlfriend and I have just bought our first Harley Davidson motorcycles. I have to say that we had a wonderful experience in Rock Hill. From the sales to finance, and to parts and assessories, we could not have been treated any better. Thanks to Doc, Tim, Kenny, and Jamie for everything!!!

Sales people were very knowledgeable and courteous,not pushy at all!Service dept. top notch also.Will buy from them again!!!!

i was very pleased with the service i recieved from yall....they even took the time time to wrape up a shot glass i purchased ....very friendly people with great service.....i will shop here again

everyone should know this is a great place. everyone is friendly and willing to help you. Buying my new bike was great they helped me with all the accesssories i wanted and my street glide looks super and also runs amazing, thanks. The sales staff, the service dept, the technicians, the parts personel and the clothing personel are all super thanks for making my bike awesome. i love my bike thanks. schaan

the best & will listen to what you want and not what they want to sell you.

Just wanted to say thanks for the great time I had last Fri. night, 2/29/08. All of your staff did a great job, as usual, in making it a fun event. Thanks again, I have gotten to know almost everyone @ Cox's and it was like hanging out with family and good friends. You need to do this more often. Tell everyone they deserve a salute for a job well done.

I want to thanks Cox's H D for all they have done to make me feel at home at your dealership. Each of your employees are the greatest. I had my FatBoy worked on with new wheels and tires and a lot of chrome and they were prompt and did a fantanstic job. When you walk into the dealership you know that you made the correct choice by stopping by. This dealership knows how to handle their customers and to me that is most important since whether you buy a lot or just passing through you feel you are special and that is what all of us want to experence.

I am a proud owner of a 2008 CVO springer softail I purchased last September from Cox. The HD motor company during the manufacture of my bike made a fabrication error which required the replacement of my frame and various sheet metal parts. I am pleased that the staff at Cox have went to all measures in ensuring that my concerns have been met and all my expectations fullfilled. The service department receives my highest recommendation. Sales I extend kudos for my experience last summer in the purchase and to the parts department for tending to my chrome and accessories needs, my sincerest thanks. I want to extend my personal appreciation to Rick, Jodi and the technican for a job well done. I have and will continue to recommend to all my friends that if you have any riding needs, whether a purchase of a bike, parts, service or just a T shirt, Cox Harley Davidson of Rock Hill is the ONLY place to go.....Robbie Cox should be proud of his complete staff in Rock Hill. I am!

I JUST WANT TO THANK JAMIE AND TRACE FOR NOT MAKING ME FEEL PRESSURED AND TO TAKE THE TIME TO TELL ME WHAT OPTIONS I HAD, IT WAS GREAT TO FIND A DEALERSHIP, THAT THOUGHT ABOUT THE CUSTOMER !! I COMMEND YOU GUYS FOR THAT I HAD WENT TO SEVERAL OTHER DEALERSHIPS AND WAS TREATED LIKE I DIDN'T MATTER BECAUSE I AM A WOMAN!! OR LIKE THEY DIDN'T NEED TO MAKE A SALE, IT WAS A REAL PLEASURE TO WALK IN GET A GREAT SALESMEN, THEN ONTO JAMIE IN THE FINANCE DEPT , I CANT THANK YOU ENOUGH, LOVE MY ULTRA CLASSIC !!EVEN THOUGH I AM A WOMAN I HAVE BEEN RIDING FOR 20 YEARS AND I LIKE THAT THEY TREATED ME AS SUCH, AND NOT TO SAY YOU NEED A SMALLER BIKE OR LET ME SHOW YOU SOMETHING ELSE " I KNEW WHAT I WANTED AND I GOT IT AT COX'S

I want to thank again Coxs in Rock Hill for all they did for my Harley. Jodi and her staff have customer care at the highest level. They worked with me to get the look for my Fatboy I was looking for and went out of their way to make it the way I wanted. Their staff in Motorclothes and Parts and Service are at the highest level that I have ever seen. I travel around the country and visit Harley dealers about ever week and have yet to see a dealership that goes the extra mile to make all happy. You are the greatest. Thanks Ronnie Russell

I purchased a used 2006 Heritage Softail, I was happy with the price & treated great. Also bought accessories & clothes. My experiences with the staff & service, I was very satified & look forward to doing more business & relaying my experiences with my friends.

I just wanted to say thanks to the entire Service Department and especially Melissa at the service desk and Bruce the shop foreman. Bruce rebuilt the engine top and bottom on my 1997 Heritage. He took it completely apart and put it all back together and was very helpful recommending some high performance parts also. Bike runs great and has no oil leaks at all. I recommend Cox's Service Department to every Harley owner I know. Even the ones that live in Gastonia and Charlotte. From Amy in the Parts Department to Bruce in the Service Department, they all make you feel like one of the family. Thanks again and keep up the great work. I will be back. Paul

Your sales staff (Linda) was great, very helpful, very smooth transaction. Your finance department was very helpful and professional. You gave me a fair price for my trade and a good deal on the new bike. As for the bike, I cant beleive I finally have a Heritage, my dream bike. Thanks for putting in the extra effort to get my deal done.

I went to just look around and had bike trouble in parking lot (thank god it was there)it got to be after closing time and I went to the service area and they took the bike back and fixed it for me.(till after 7pm)I will never forget what they did for me and I will use them for all my service needs.

We just purchased a new Dyna! We love the bike and loved the customer service we received. Trace and Jamie are wonderful! I'm so happy that we went to Cox. It was a totally different experience. Thanks for the great service! Adrian and Charlene Henson

Just purchased an 08 FXDL. On my initial store visit, Trace helped me to pinpoint the specific model I wanted. After mulling over the initial quote and a little "horse trading" over the phone, a deal was agreed upon. It took me a little time to get a day off to come up and pick up the bike but all went well today. Jamie handled the wrap up today since Trace was off and was very thorough in getting everything squared away. Shawn, Melissa and Laura helped to get some accessories I had requested and they were installed before pickup. And Melissa wrapped it all up nicely. All in all this was a great experience and I definately feel part of the Harley family. Thanks much to all at Cox's H-D. Semper Fi, Jim

My experience with Cox could not have been better.Linda worked hard to make the deal happen. In addition to a great bike we made new friends. My family and i were treated great!! Thanks to all of you.

The Cox team treats me like a member of their family. I have gotten great deals on great bikes, and the after sales service and parts departments always work to make sure I am completely satisfied. Cox is the best Harley dealer I have come across.

Came in the look for my first bike in over 20 years and the Jodi and the staff were great. Jodi spent a lot of time going over what bikes they had and she told me about the new Iron 883 that would be coming in. The next day it came in and she called, and as they say the rest is history. I love the new bike and the sales and service was great.

Pulled off the interstate to check out the place after seeing a billboard. Absolutely GREAT staff...Carolyn was sweet as sweet can be...and very friendly...even though I was just buying a simple t-shirt. The Sales staff helped my buddy and answered numerous questions about models and what would suit his needs...without being over bearing. Great Place!!!! Thanks Again!

Jerod Mumford is the by far the best service manager/service advisor any dealership could ever ask for, he will do anything in his power to keep anyone happy and has a great attitude while doing it....keep up the awesome work man!!!

I came in a few weeks ago looking for info on adding different pipes to my motorcycle. I first spoke with Amy Brantley and just wanted to say just how great it was to work with her. She was very informative, very knowledgeable, and gave me all of my options (not just the most expensive ones like most sales people do) and in these tough times I appreciated that. After the work was complete I had the privilege to deal with Melissa Littlejohn and Jerod Mumford. They were very helpful and it was a pleasure to deal with them. I was told that during the work I was having done there were a couple of other minor problems the mechanic had found and the took care of it. When I came and picked up my motorcycle I ran into a problem myself. Jerod and 2 mechanics didn't hesitate to help me out. Overall I am extremly satisfied with the way I was treated throughout the whole process and I will not hesitate to do any business I have with your store.

The last time I had been on a motorcycle was almost (40) years ago (as a passenger), though I have been thinking about one for the past several years. I decided to check them out and a friend recommended Cox's where he had gotten his Road King. I met Reggie and after sharing my lack of experience, he recommended the Rider'sEdge course (do it, it helped me feel confident and prepared me for riding). Reggie was on vacation, so I started talking with Jamie. Jamie was fantastic. He worked out the deal, the financing, upgraded parts, etc. He made the experience comfortable and at no time did anyone pressure me. The entire staff, in all departments, are friendly and willing to help. Oh yeah, I picked up my new 2009 Fat Boy on 7/25/09 and I love it. (If Bill gives you your new owners orientation, pay attention, he is very detailed.)

From the time I walk in the door I was treated very well had a great experince you have a great staff working for you. even months after the sale still feels good to come in & say hello

Melissa, the service writer is a joy to work with. She explained what was to be done and gave me an estimated cost. She made sure I understood what was happening. Kip, the tech, did an excellent job and made my clutch release easier. My bike was back as promised. Shaun in parts, the tall guy, I have dealt with a few years as I was keeping an older bike running. He knows his stuff !!! I was looking at a rain suit and the motorclothes sales person ( I didn;t remember her name but she is smoking hot !) came over and answered my questions and advised me on availability of one of the rain suits..Cox's is a motorcycle shop where the staff knows you and are interested in you and your bike. Their customer service is awesome. I won't go anywhere else

I made my purchase at Cox's H-D, Rock Hill, SC and my experience with Charlie House and Jamie Seger was awesome. They worked with me on my finances to get me on the bike of my dreams (a Street Glide). I checked with other dealers in a 300 mile radius and I'm choice with this dealership was well worth the time and research. I've recommended this dealership for the best customer service I've experienced to many of my friends that are considering purchasing a motorcycle. If there are any future purchases I will go to Cox's H-D of Rock Hill, SC first. Thank you guys for your help.

Purchasing experience was highly professional, all areas of the staff. Strongly recommend to family and friends.

I had a real good experience with the purchase of my 1200 custom sportster. I drove all the way from Blacksburg S.C., about 50 miles), to make this deal. Archie is a great person and will take any offer you make to the sales manager and go to bat for you. The sales manager, Jamie was also great. They both are christian men and are not out to get you. They know that if they try to get over on you that they will have to pay for it in the long run. It was a pleasure doing buisness with these guys at Cox's. I hope that we can keep my feelings about them now and carry them into the future when I return ithe bike for service? I am sure that these guys will honor what they tell you. Sure did make me feel good to deal with the people of Cox's. Thanks for the no hassel dealing!! Jimmy Hambright

I just wanted to say thank you to Jerod for taking care of my bike during the 1,000 mile sevice. He is always very helpful and genuinely concerned when I have questions about my motorcycle. Thank you Amy and Shawn you both do a fantastic job in the parts department. You guys have a great dealership! Ron Conley 2010 Road Glide Custom

Nothing but all-around friendly professional service throughout my first-time buying experience with Cox's Harley-Davidson. Keep up the great job !

I realy have to thank you guys ,travilling from florida to mt.Airy iblew a rear tire on my 1998 roadking on I-77 on sunday night long sory short charlie and his crew realy took care of everything. thats another reason i own a harley you guys are true professionals

It was a pleasurable experience, purchasing my first Harley-Davidson. There was no pressure from Jamie and the Sales team, they let me take my time and delivered what they promised. I was introduced to all the departments and I became part of the dealership's "family". I left with a feeling of "come back when you get chance" and not "come back and spend money"! Everyone there is a "cast of characters" but they are all, truly, professionals!

I bought a used HD from Cox's, Jamie Seger was exceptionally helpful. the experience was fun and fast. Fast because I knew what I wanted, and I got it! Thanks guys! Steve

I want to thank everyone at Cox's for the quality service and fun atmosphere during the purchase of my 98" Road King. From my saleman Archie, the girls in merchandise, the parts dept, the service dept and Jamie in finance, everything was first class. This was by far the best major purchase event that I have ever experienced. When it comes to customer service, your dealership is second to none!

I purchased a used, 07 Streetbob in Jan 2010, I did not really get to ride the bike much until May, at which time I started noticing a somewhat unsusual problem. Cox's HD stepped up to the plate and fixed the bike for free even though they were under no legal obligation to do so, They did it because they felt it was the right thing to do.It would have cost me in excess of $1400.00 if I would have had to pay for it out of my own pocket! First Class all the way around, there is no other way to put it! This is a dealership you can trust and belive in!

Excellent service, friendly and knowledgeable staff, great bikes. Would definitely recommend Cox's to everyone and of course buy another bike and more, keep up the great work! KB

Hey my fellow bikers. I've been riding Harleys sence 1981. Purchased my first bike 1979 Superglide from Dougs HD. My second 1992 Ultra Classic and third 2003 Ultra Classic from Click (bless his soul) and Dianne at Carolina HD in Gastonia. Then I needed some repair work done after an accident on my 2003 Ultra took it over to the HD shop off of I-20 and they made a mess. I knew then I was gone make Cox HD of Rock Hill my Dealer of choice from now on. The folks a great people and very friendly. I will never buy anything else from another dealer. Cox has my buiness and I will ride past the HD shop on I-20 and take I-77 to Rock Hill and buy what I need from the friendly folks at Cox HD in Rock Hill from now on. Ride Safe! Lil Bear of Kershaw, SC.

Mr. Brown, SIR! I have to say thank you again for your expertise and guidance concerning both my Harleys! I have the upmost confidence in your advice and feel safer on the road because of it. For me, Its your professionalism and jovial attitude that keeps me coming back. HEY BOSS, Give this man a raise!!

Wonderful sales lady Maureen is very knowledgeable on all the bikes. Any questions I had , she answered them without any hestitation. She knows her bikes.This is my first HD after driving Yamahas and I feel I am with a new kind of bikers. Ask for Maureen and Jamie will help with finance...They are the BEST

We have had several experiences at Cox's over the last few months. Service, new parts, new clothes and have purchased 2 new bikes. The staff is excellent. Jamie and Archie know their stuff and worked with me to get us the best deal...(means they made money and I didnt get screwed..LOL) They really are great! Melissa is the best!! Really helped with the great service...couldnt ask for better!! Amy and Jared, Bill, Charley...the girls in motor clothes and the service techs are the most customer oriented staff I've ever seen. (You too Bart)...Couldnt ask for a better experience and I'm going back to spend more money!!! Thanks guys!! You are the best at what you do!!

I had to take my 2008 Softail Custom to Rock Hill since Carolina HD in Gastonia closed down. I found Maureeen to be very knowlegeable and extremely customer oriented. My new friend Charlie went to bat for me making sure I got everything I needed done and made sure my extended warranty covered my needs, I feel he went above the call of duty to make sure I get the best service available. While I waited for them to examine my bike I got to know everyone in the store and they were very friendly and Trace really know his bikes. I feel like my bike is in good hands with John in service. They made me a Cox family member and I will be a repeat customer. Danny Lloyd

I contacted Cox's HD, along with four other HD dealerships to R/R the rear tire on my '08 FLSTC. I was quoted a price by David in the Service Dept.. Out of the five HD dealerships I contacted Cox's HD was one of two to answer my request and Cox.s HD beat the other guy by 60 dollars! It was a pleasure to deal with Charlie, Maureen, and David. Thanks for the great experience and the savings